I just got my computer back today.
I'll be honest, I waited patiently, wondering, since October (end of August, really) when I could use my own computer and hardware again. I got it back, a new computer, when it was only in need of a hard-drive replacement.
I thought the repairs would cost hundreds of dollars, but they labeled it under warranty, even though I've had it (built by the same man) over 3 years ago. So they charged me nothing.
Everything is super faster and way better, and so I'm going to plug here for him.
Their names are Ed and Michelle Lane.
Ed used to work for some very elite cooperate computer companies. Then, after a long time of doing amazing certifiable work for them, he quit and opened his own business in town. His work is way better and he deals with each computer task personally. He used to have a shop downtown, but town shops fail, so he set up out of his house. His wife helps with the orders, and they do house calls too.
He does amazing, and fast, work. No problem is too big or too simple for him. (I swear, they came over one time because mom couldn't figure out how to turn on her computer!)
And he has high morals. You'll never feel cheated. He wants to keep his customers returning.
http://www.emtechcomputers.com/